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Date/Time: Sat, 18 May 2024 21:38:07 +0000



Post From: SC data feed issue

[2018-10-17 19:13:14]
Sierra Chart Engineering - Posts: 104368
You do not need to reduce the number of symbols. Just tell us the outcome of using low bandwidth.

We have to think about what we can do to monitor this from our side to isolate the problem. We are going to add some logging to determine what the maximum outgoing buffer size per user and the time that occurs at. And this will give us hopefully some clue about this.

And if you can tell us the time this occurs at next, that will help us.

This is really very unusual to hear about something like this. In general we do not ever hear about an issue like this but it coincides with the new extended market depth data and we wonder if that is somehow related. But we just do not observe anything like this ourselves.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

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Date Time Of Last Edit: 2018-10-17 19:14:31