Support Board

Date/Time: Sat, 18 May 2024 22:04:05 +0000

Post From: SC data feed issue

[2018-10-17 17:09:33] Link To Thread - Link To Post [Go To First Post]
Sierra Chart Engineering - Posts: 104368
When you notice this, do you notice the user interface of Sierra Chart is inoperable and cannot be interacted with? We need to try to understand the source of the problem. We have also been monitoring the data feed over the last two weeks, and we do not observe any issue like this with the data feed itself. So we need to understand the cause of this. It would seem to be something user specific. If it is a problem with the feed not sure why would affect just one user. Another thing is you may want to try using low bandwidth mode in order to see if that prevents the problem and that gives us some useful information to try to understand why this is happening. Refer to: http://www.sierrachart.com/index.php?page=doc/SierraChartRealTimeFuturesStockDataFeed.php#LowBandwidthOption Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, change to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2018-10-17 18:11:28