Login Page - Create Account

Support Board


Date/Time: Mon, 15 Sep 2025 09:47:25 +0000



Post From: Unable to connect to Rithmic Trading

[2018-10-15 21:09:25]
Sierra Chart Engineering - Posts: 104368
We have now released version 1822. This is a prerelease. We want you to update with Help >> Download Prerelease.

When you are running 1822 and if you still have trouble connecting to Rithmic, follow the instructions here to provide the Message Log:
Support Board Posting Information: How to Post Your Message Log (Required In Some Cases)
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing