Support Board
Date/Time: Fri, 04 Jul 2025 14:21:49 +0000
Post From: Connection Error
| [2018-10-12 17:13:20] |
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This is what we see now: CTS FIX: Received a Logout message. Text = Undetermined | 2018-10-12 08:39:30
Could the clearing firm contact CTS and tell them you are now getting "undetermined" from CTS. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2018-10-12 17:13:27
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