Support Board

Date/Time: Sat, 27 Apr 2024 13:58:43 +0000

Post From: LMAX trades

[2018-10-03 12:32:32] Link To Thread - Link To Post [Go To First Post]
User518169 - Posts: 9
I agree with you. I have been able to execute and close trades on either LMAX platform or Sierra and the actions would be mirrored successfully. This issue is new to me. Just to clarify, the order, is in fact, accepted and transmitted to LMAX from Sierra despite the the "Rejection" log (Maybe the order is filled at a different price). The issue is as follows: 1) I execute a Buy market order on Sierra and it immediately reflects on the LMAX (and displays the rejection error message). 2) I close that very same order, this time, directly on LMAX web platform but it does not get closed on Sierra (it remains open on Sierra and closed on LMAX). 3) I then close it on Sierra and what happens is that it gets closed on Sierra (and again, displays a rejection error message) but opens an opposite trade (a Sell Market order) on LMAX web platform. In a nutshell: 1) There is a rejection error message (but the order transmitted from Sierra). 2) There is a one-way transmission from Sierra to LMAX (no transmission from LMAX to Sierra) This phenomenon is occurring on both my accounts (Live and Demo) individually