Support Board

Date/Time: Fri, 03 May 2024 10:37:03 +0000

Post From: Orders sent to SC via DTC Causes SC to Freeze in Build 1809

[2018-09-29 19:20:28] Link To Thread - Link To Post [Go To First Post]
Sierra Chart Engineering - Posts: 104368
Task Manager shows 0% utilization for SC when the freeze occurs. This is enough for us to determine what the problem is. Issue found and will be resolved with a new release out later today. And it is related to when sending an order cancel replace message. We very well understand this kind of deadlock condition, and it was just an oversight that we missed how it could occur with an order cancel replace message. The trigger was deeper down in the code than we were examining. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, change to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2018-09-29 19:21:29