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Date/Time: Fri, 03 May 2024 06:28:26 +0000



Post From: Orders sent to SC via DTC Causes SC to Freeze in Build 1809

[2018-09-29 08:29:27]
Sierra Chart Engineering - Posts: 104368
If you can send us the program you are using which creates this problem and also the Chartbook you are using, we can then test that because otherwise, it seems like it is going to be impossible for us to reproduce.

And also see if you still notice the problem on version 1813.



Another thing, if you notice that when Sierra Chart freezes there is no CPU usage of the Sierra Chart process, then it is a deadlock condition and that will tell us where to look. At this point, that would be the only reasonable explanation.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2018-09-29 09:07:19