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Date/Time: Fri, 03 May 2024 07:43:36 +0000



Post From: Orders sent to SC via DTC Causes SC to Freeze in Build 1809

[2018-09-28 17:43:59]
Sierra Chart Engineering - Posts: 104368
So do you run into a problem when a chart is open? As long as we know how to reproduce it, we should be able to track this down.

Also in regards to this:

>>
Trade Activity Log: Encountered unknown field code during read record: 100 | 2018-09-28 04:50:49

We have an idea why this occurs and we will implement a solution. Since the data is cached and when the cache is flushed, it is not done on a record boundary. Therefore, if there is an abnormal shutdown of Sierra Chart, which would be unlikely but is happening when you are terminating Sierra Chart, there is then going to be an incomplete record which exist which leads to this condition. We will develop a solution to this.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing