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Date/Time: Fri, 29 Mar 2024 11:21:15 +0000



Post From: Available: More Market Depth Levels for CME Futures with SC Exchange Data Feed!

[2018-09-28 05:25:38]
Sierra Chart Engineering - Posts: 104368
Also to be clear, our comments in regards to Rithmic above, are not meant to put them down. They are just being used an example because we see some users says they get 15 levels of depth, someone else has 20 levels of depth, someone else says several hundred levels of depth. It is all over the place and we just don't understand why that is even the case when we have changed nothing all of this time.

But that's not even the issue because we have a problem with every single service we work with. And we could be dramatically more productive and get a lot more done if we are not wasting so much time on so many different problems. And yes we ourselves have our own issues at times but we recognize them and quickly take care of them. And yes, there are certainly weaknesses and areas of improvements needed in Sierra Chart. And that is why we need to focus more on those and we continue to do that.

So Rithmic should not be singled out here. There are others as well. We have said on our Rithmic page on our website that Rithmic is a fine service.

The more recent example of aggressive market data policies is now coming from ICE. There is a document we have to complete for CQG related to ICE market data policies.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2018-09-28 05:28:51