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Direct MessagesDate/Time: Fri, 03 May 2024 05:27:28 +0000
Post From: Orders sent to SC via DTC Causes SC to Freeze in Build 1809
| [2018-09-27 20:45:55] |
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Obviously this is a serious issue and it needs to be immediately resolved, but we do not know how to reproduce it, assuming it is an issue on our side. Sounds like it based on your description. But we really do not know what is the problem. Run a sub instance of Sierra Chart through File >> New Instance and submit the same orders through the Trade Window and see if you can reproduce the problem. Instructions: Basic Trading and the Trade Window: Entering an Order from the Trade Window Make sure that Trade >> Trade Simulation Mode is disabled. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |