Support Board

Date/Time: Fri, 03 May 2024 09:07:13 +0000

Post From: Recurring problem with December CL

[2013-10-30 22:14:45] Link To Thread - Link To Post [Go To First Post]
Kwill721 - Posts: 24
Eric Aversa, Support@SierraChart.com "I only have access to the UAT environment which I do not think would show a problem. I am fairly confident this is not an issue on our side because Sierra Chart reliably requests and processes historical minute data from the server. If any data were filtered out related to timestamp issues, that would be logged. It is not. Is there a limit to the amount of data that the server will provide in one response? On 2013-10-30 8:56 AM, Eric Aversa wrote: I am not aware of a specific problem with CLZ3 NYMEX charts today. Can you provide an example? They appear to be working in R\|Trader:" Here is a 10 minute chart for CLZ3 that I loaded this morning. Price data only extends back to 11:10 yesterday, Oct. 29, even though I have 30 days of data entered into the chart settings. http://www.sierrachart.com/image.php?l=1383170502296.png Using the same chart below, I've done the "Delete all data and download" command to refresh the data. Now look at it. This is the problem I've been having with the December CL contracts. It will now start charting current realtime data, with no recent fill in price data. http://www.sierrachart.com/image.php?l=1383170941858.png