Login Page - Create Account

Support Board


Date/Time: Wed, 08 May 2024 00:45:39 +0000



Post From: Sierra Charts will not open

[2018-09-25 16:54:14]
Sierra Chart Engineering - Posts: 104368
Okay, we think we know what the problem is. Apparently you installed the prerelease and there is an issue with that where an exception was occurring on startup. What you need to do is just install Sierra Chart again with the installer:
https://www.sierrachart.com/downloads/SierraChartFileDownloader.exe

And do not install the "Prerelease".

Let us know if Sierra Chart still does not start.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing