Support Board

Date/Time: Sat, 11 May 2024 02:45:33 +0000

Post From: Zoom Remote Software

[2018-09-18 14:26:25] Link To Thread - Link To Post [Go To First Post]
TapeReader - Posts: 88
Hi, I have had consistent issues when using remote mouse control feature of the remote software 'Zoom'. The remote mouse control feature works with all Windows applications except Sierra Chart. Within Sierra Chart when the cursor setting is set to Pointer, the remote mouse user can move the cursor but cannot right-click or left-click. If the cursor is set to Crosshair...there is no remote cursor movement. Both machines are running Windows 10. Any insights into why Sierra Chart may not be remote mouse friendly with some remote software tools such as Zoom?