Support Board

Date/Time: Fri, 03 May 2024 05:01:51 +0000

Post From: order not shown in sierra chart

[2018-09-14 16:18:23] Link To Thread - Link To Post [Go To First Post]
User104352 - Posts: 10
Hello, i opend a position for SI (CME silver Futures) on 9/13/2018 in my topstep combine and that order got rejected. today i get a message from topsteptrader that i have broken a rule in my combine. after opening the Silver chart again i saw that there was an active order which i held overnight. i never thought there was an active order because it got rejected as i put it in. Can you please help me solve that issue maybe with the log file. This was not my fault breaking the rules because i can not close an order if i dont see it in sierra chart. topstep wants me tu reset my account now for 99$. I also have set profit/loss management to flatten all positions by 22:00 and that not happened. Can you help me with this issue. best regards