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Date/Time: Thu, 02 May 2024 22:12:48 +0000

Post From: Sierra Performance Issues, high CPU load, lagging

[2018-09-11 15:59:34] Link To Thread - Link To Post [Go To First Post]
Diomedes - Posts: 27
Hey Sierra, I started to experience lagging of Sierracharts. The charts load fine, but there is clear lag in the live data when looking at the footprint charts (1-2 updates per second max) but also placing orders etc. it just reacts slow. The CPU load is up to 25%, on 4 cores so thats a max and I suspect that to be the issue. GDI objects run from 650 to about a 900, so thats pretty high as well from what I learned. After closing the chartbook and disconnecting, the CPU drops to 0, so that should rule out Antivirus as a cause. After downloading the latest version 1803 the performance improved slightly, but not to normal, the GDI objects drop by about 10-15%, but not the CPU load. I have never had performance issues before, in the Safe Mode the CPU load and everything else remains the same as well as the lag. I have not played nor made any significant changes to my chartbook and only use 1 custom study (Background Bars), so should not be an issue. I also played around with Global Settings and Chart Update Interval setting it to 1s for all the charts, made no difference either. That is all I was able to try to troubleshoot on my own with no success,I am not sure whats going on as there were no problems since about 3 months ago when I upgraded the PC to this i5-7400 with SSD drive (and neither before with Laptop setup). Please help, thank you!