Support Board

Date/Time: Mon, 06 May 2024 09:58:09 +0000

Post From: Rising CPU and other issues Version 1787 Onward

[2018-09-06 03:43:07] Link To Thread - Link To Post [Go To First Post]
User379884 - Posts: 45
Is there any way to know what version I was originally on, like is there a log of the versions I have used? Issues I had with V1784 in the CME session just gone; - continued to have performance issues with lagging charts right from the open. Whilst I know it was a high volume session, there was a similar session 2 weeks ago where the version I was using had no issues. My CPU was not going above 4% so it was ok. - I selected the option "delete and downloaded data" as a possible fix. It was taking around 30 seconds to load each day. I exited and rolled back to 1781 and it loaded 3 months in around 45 seconds. - I still continued to have lagging charts with V1781 with what looked like a refresh rate well above 500ms. I upped my refresh rate to 250ms on my execution chart which still did not seem to work. As an example trades I made were reporting the target as being filled before the candle was being drawn. I had a prior issue with lagging charts sometime ago so am familiar with the troubleshooting for these. In that instance it was a custom study I had which I no longer use for that reason. I have all of these issues screen recorded if you need to see any of these issues. Ultimately if possible, I would like to know what version I upgraded from on Monday evening EST as before then I was having no issues. If there is a way to find this out it would be greatly appreciated.