Date/Time: Sat, 30 May 2020 01:11:07 +0000
Post From: Meaning of User Discussion or Programming Help
Sierra Chart Engineering - Posts: 85678 | Ending Date: 2020-06-09
We are confirming, that we cannot provide any programming help or alert formula help or automated trading system help. These simply are not within the scope of our support.
All of these are going to be marked as Programming Help or User Discussion and they will not be reviewed by us. We cannot be relied on for this help. We have to focus on the development of Sierra Chart itself which benefits the entire user base. This is of the utmost importance.
We simply will not be responding to any follow-up questions requesting help even if it seems trivial to you, because in many cases, this is not the case. If you do not receive a response, this is the reason why. We will consistently not respond.
For further information about this subject, refer to:
Sierra Chart Support - Engineering Level
Your definitive source for support. Other responses are from users. If possible please keep your questions brief and to the point. Please be aware of support policy:
If your question/request has been answered and you do not have anything further, then it is easiest for us if you do not reply again to say thank you.
Date Time Of Last Edit: 2018-08-29 17:56:46