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Date/Time: Fri, 26 Apr 2024 06:53:23 +0000



Post From: Meaning of User Discussion or Programming Help

[2018-08-29 17:53:54]
Sierra Chart Engineering - Posts: 104368
We are confirming, that we cannot provide any programming help or alert formula help or automated trading system help. These simply are not within the scope of our support.

All of these are going to be marked as Programming Help or User Discussion and they will not be reviewed by us. We cannot be relied on for this help. We have to focus on the development of Sierra Chart itself which benefits the entire user base. This is of the utmost importance.

We simply will not be responding to any follow-up questions requesting help even if it seems trivial to you, because in many cases, this is not the case. If you do not receive a response, this is the reason why. We will consistently not respond.

For further information about this subject, refer to:
Automated Trading Management: Troubleshooting Automated Trading System Behavior
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2018-08-29 17:56:46