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Post From: Error connecting to Data or Trading service.

[2018-08-21 14:52:52] Link To Thread - Link To Post [Go To First Post]
User597042 - Posts: 5
Hello, can you explain, why do I suddenly have connection break for 3-5 minutes, while Internet is working? How to avoid it? In the log is written: Error connecting to Data or Trading service. Thank you . TransAct Trading \| Starting server: C:\SierraChart\SierraChartTransActMA\Transact\TransactToSierraBridge.exe \| 2018-08-20 16:47:18 TransAct Trading \| Bridge process is running. \| 2018-08-20 16:47:20 TransAct Trading \| Connecting to the server 127.0.0.1. Port 1869 \| 2018-08-20 16:47:20 DTC Client socket (73) \| Creating socket. \| 2018-08-20 16:47:20 DTC Client socket (73) \| Connecting to IP: 127.0.0.1. \| 2018-08-20 16:47:20 TransAct Trading \| Connected to server. \| 2018-08-20 16:47:20 TransAct Trading \| Starting socket receive thread. \| 2018-08-20 16:47:20 TransAct Trading \| Setting DTC encoding to Binary \| 2018-08-20 16:47:20 TransAct Trading \| Sending logon request message. \| 2018-08-20 16:47:20 TransAct Trading \| Received logon response. \| 2018-08-20 16:48:20 TransAct Trading \| Server Name: Transact Futures/TransactToSierraBridge/. \| 2018-08-20 16:48:20 TransAct Trading \| Server protocol version: 4. Client protocol version: 8 \| 2018-08-20 16:48:20 TransAct Trading \| Logon error received from server: Error \| 2018-08-20 16:48:20 Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. \| 2018-08-20 16:48:20 Select 'File >> Disconnect' to prevent further connection attempts. \| 2018-08-20 16:48:20 DTC Client socket (73) \| Initiating close of socket by core. \| 2018-08-20 16:48:20 DTC Client socket (73) \| Shutdown started. Waiting for graceful close. \| 2018-08-20 16:48:20 TransAct Trading \| Disconnected. \| 2018-08-20 16:48:20 Will reconnect to the server in 5.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. \| 2018-08-20 16:48:20 DTC Client socket (73) \| Socket gracefully closed by remote side. \| 2018-08-20 16:48:21 DTC Client socket (73) \| Closed. \| 2018-08-20 16:48:21 Date Time Of Last Edit: 2018-08-21 17:54:51