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Date/Time: Mon, 20 May 2024 18:57:28 +0000



Post From: Not able to log in

[2018-08-14 17:21:14]
Sierra Chart Engineering - Posts: 104368
1. Your Sierra Chart account is not associated with Ironbeam.

2. You are getting the following error from your CQG account:

Your Login is Disabled. Contact your FCM.

So we assume it was disabled by Ironbeam.

3. To use the Sierra Chart Exchange Data Feed follow the setup instructions here:
Sierra Chart Exchange Data Feed: Setup Instructions

Before starting the above setup process make sure to read the "Understanding and Accessing Data From the CME, CBOT, NYMEX, COMEX Exchanges" section here:
Sierra Chart Exchange Data Feed: Understanding and Accessing Data From the CME, CBOT, NYMEX, COMEX Exchanges
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2018-08-14 17:21:45