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Date/Time: Tue, 14 May 2024 10:20:01 +0000



Post From: CQG Fix - Data/Timing Issue

[2018-08-06 13:00:57]
User353955 - Posts: 13
Hi,

I updated to Sierra 1785 yesterday and today I noticed an issue occurring. The time in my active chart is lagging by anywhere from 5-20 seconds.

e.g in the screenshot you will see I have highlighted the clock time in the main window and the time in my active chart window. Both are different.

The time in the active chart window time seems to freeze and no new data is updated on the chart until it suddenly catches up with the main window time before the issue repeats. Only the time/data freezes, I can use the chart (draw/scroll etc) fine.

Please advise as I cannot trade until the data is coming in in real time.

Thanks
Date Time Of Last Edit: 2018-08-06 13:25:08
imageDataIssue.png / V - Attached On 2018-08-06 12:52:04 UTC - Size: 12.54 KB - 199 views