Support Board

Date/Time: Wed, 15 May 2024 10:39:35 +0000

Post From: help-Platform automatically opened orders on its own

[2018-08-01 22:12:08] Link To Thread - Link To Post [Go To First Post]
Sierra Chart Engineering - Posts: 104368
And the ''Short'' Market Order that I placed around ''14:52:00'' to recover my losses never got executed and it isn't shown in the log. Actually we looked at the last screenshot you posted and it is clear that this is the result of a connectivity problem somewhere between the Rithmic software on your computer and the Rithmic server. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, change to the Teton service: Sierra Chart Teton Futures Order Routing