Login Page - Create Account

Support Board


Date/Time: Thu, 02 May 2024 07:16:58 +0000



Post From: World wide exchanges from Interactive Brokers

[2013-10-22 08:42:04]
Sierra Chart Engineering - Posts: 104368
Now that we see the Message Log, it is clear what the problem is. Select Global Settings >> Data/Trade Service Settings >> Historical Data Service Settings >> Use Primary Service Server.

After this, go to one of the Historical Daily charts that you did not get data for and also has the correct symbol, and select Edit >>Delete All Data and Download.

Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2013-10-22 08:42:52