Support Board
Date/Time: Thu, 30 Oct 2025 18:35:12 +0000
Post From: Rithmic Data Connection Failure
| [2018-06-06 18:25:14] |
| User374751 - Posts: 41 |
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I emailed Rithmic. They request a R|API log file to be forwarded to their support team. Their emailed response follows: We are aware of an ISP outage, however R|Trader and other third party applications have failed over. Please ask Sierra Charts to send an R|API log file so we can determine why Sierra Chart has not failed over. Date Time Of Last Edit: 2018-06-06 23:59:41
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