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Date/Time: Sat, 12 Jul 2025 04:01:51 +0000



Post From: Charts won't Load

[2018-05-24 17:32:42]
Sierra Chart Engineering - Posts: 104368
The first thing we want you to do is to select File >> Connect to Data Feed and then provide a copy of the Message Log following these instructions here:
Support Board Posting Information: How to Post Your Message Log (Required In Some Cases)

In regards to the chart data loading issue, what we want you to do is to restart Sierra Chart and not use your existing Chartbook and open just a single Intraday chart for the June CL contract and see if there is any problem opening that chart data file.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2018-05-24 17:34:58