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Date/Time: Sun, 19 May 2024 12:36:08 +0000



Post From: TopStep account/moved to a different PC

[2018-05-11 18:01:04]
Sierra Chart Engineering - Posts: 104368
This is the relevant message:

CTS FIX: Received a Logout message. Text = Too many failed login attempts: Your username has been locked out. Please contact your firm administrator to reset the user | 2018-05-11 04:22:05

For instructions on what to do about this, it is explained at step 16 here:
https://www.sierrachart.com/index.php?page=doc/CTS_T4.php#SetupInstructions
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2018-05-11 18:01:42