Support Board
Date/Time: Tue, 13 May 2025 22:10:17 +0000
Post From: Sierra doesn't connect t my LMAX account
| [2018-05-10 18:32:05] |
| |
|
While this is not relevant to the issue, you are running an older version. First thing we want you to do is to update Sierra Chart following these instructions here: Software Download: Fast Update This is the relevant error message: DTC Client (34) | Connect event error. Windows error code 10060: A connection attempt failed because the connected party did not properly respond after a period of time, or established connection failed because connected host has failed to respond. | 2018-05-10 09:03:10 * Either there is a connectivity problem somewhere outside of your computer or a firewall on your computer is blocking the connection. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |