Support Board

Date/Time: Tue, 14 May 2024 22:10:45 +0000

Post From: Real time data issue

[2018-04-24 16:37:41] Link To Thread - Link To Post [Go To First Post]
bodzhar - Posts: 15
Hi, I've recently signed up to try Sierra Chart I subscribed to 20 real time indicies option. All good. I then signed all the exchange agreements then finally activated NASDAQ as my exchange. I then got a message that real time data should be active in 5 minutes or if not, to restart Sierra Chart. No real time data repopulated the intraday chart so I restarted the platform several times and tried opening new intraday charts of NASDAQ stocks but still no real time data, only historical with a 15 minute delay. There were enough funds in my account to cover the data costs so I figuring I'm doing something wrong? Any help greatly appreciated