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Date/Time: Sun, 05 May 2024 16:13:38 +0000



Post From: UK Natural Gas Quarterly/Seasonal Contracts

[2018-04-23 19:03:34]
Sierra Chart Engineering - Posts: 104368
OK we see what the problem is. You were on the trial of the data feed and the trial expired. The ICE Europe exchange is still active, but you need to reactivate the first real-time data connection here:
https://www.sierrachart.com/UserControlPanel.php?page=ExchangeDataFeedFeatures#DataConnections

You will need to add at least 5 USD to your account to be able to do that:
https://www.sierrachart.com/UserControlPanel.php?page=AddAccountCredit

Let us know when the credit is added and we will reactivate the data feed for you.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2018-04-23 19:05:11