Support Board

Date/Time: Thu, 02 May 2024 17:35:15 +0000

Post From: Connection Problems with Trial

[2018-04-19 18:46:46] Link To Thread - Link To Post [Go To First Post]
Sierra Chart Engineering - Posts: 104368
The Error Message that you got is documented here: https://www.sierrachart.com/index.php?page=doc/CQGTrading.php#CommonErrorMessage_UserNameDoesNotExist This error is generated by CQG. You may want to try using the CQG Web API Service instead in Global Settings >> Data/Trade Service Settings. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, change to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2018-04-19 18:49:28