Support Board

Date/Time: Sun, 28 Apr 2024 23:44:15 +0000

Post From: CTS FIX datafeed freeze problem

[2013-10-12 00:53:14] Link To Thread - Link To Post [Go To First Post]
Sierra Chart Engineering - Posts: 104368
We have discovered the source of this problem and it is going to be resolved in the next release we are going to put out later today. Look for version 1035. It turned out the issue was on our side. We were not handling the sequence number reset message correctly from CTS. We have completely redone how we handle message sequence numbers to be appropriate for the type of FIX connections that we use. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, change to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2013-10-12 00:54:46