Support Board

Date/Time: Tue, 07 May 2024 05:02:23 +0000

Post From: IB connection issues following SC upgrade

[2018-03-24 12:05:47] Link To Thread - Link To Post [Go To First Post]
Sierra Chart Engineering - Posts: 104368
OK we have determined what the problem is. There is a new required field which was missing from the true real-time data request which is the cause of this. This is now fixed. We are going to put out a new revision of 1724 in about 10 minutes. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, change to the Teton service: Sierra Chart Teton Futures Order Routing