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Direct MessagesDate/Time: Tue, 07 May 2024 04:55:09 +0000
Post From: IB connection issues following SC upgrade
| [2018-03-23 07:06:28] |
| User474090 - Posts: 5 |
|
I am having connection problems with IB. Have had no problems in the past. This is what has happened in chronological sequence: 1. I updated to latest SC yesterday. 2. When I tried to connect to IB with updated SC I could not make a connection. Seemed to be suggesting I needed to update IB. 3. This morning I updated IB from build 956 (which had been connecting perfectly with preupdate SC) to IB 970.1a which as of today was the latest IB build. 4. Tried to connect latest SC with latest IB and again could not make a connection. 5. Spent much time today talking to IB help and checking all settings at their end. Outcome: not there issue. Everything is fine . IB suggested I contact SC support. 6. I have checked SC support documentation and all seems to be in order as far as I can see. 7. As I am not making any progress and need to sort this matter asap I have copied in my log below. 8. I have also sent the “ send for analysis” log report 9. Help please. 10. Log below Reading Internal Order ID file. | 2018-03-23 14:58:06 Reading Trade Orders file. | 2018-03-23 14:58:06 Reading Trade Positions file. | 2018-03-23 14:58:06 Listening on UDP port 22903. | 2018-03-23 14:58:06 Software version: 1721 64-bit | 2018-03-23 14:58:06 Usage end date: 2018-08-28 | 2018-03-23 14:58:06 Enabled for: Advanced Features. | 2018-03-23 14:58:06 Enabled for: Advanced Features 2. | 2018-03-23 14:58:06 Enabled for: Sierra Chart Historical Data Service. | 2018-03-23 14:58:06 Allow Support for Sierra Chart Data Feeds is enabled. | 2018-03-23 14:58:06 Current selected Data/Trading service: Interactive Brokers | 2018-03-23 14:58:06 Chart Update Interval: 500 | 2018-03-23 14:58:06 Time Zone: +11:00:00 (AEST+10AEDT+01,M10.1.0/02:00,M4.1.0/03:00) | 2018-03-23 14:58:06 2018-03-23 13:58:06 Local computer time | 2018-03-23 14:58:06 2018-03-23 03:58:06 Local computer time in UTC | 2018-03-23 14:58:06 2018-03-23 14:58:06 Local computer time in SC Time Zone | 2018-03-23 14:58:06 2018-03-23 03:58:05 Server time in UTC | 2018-03-23 14:58:06 Local computer UTC time and Server UTC time difference: 0 seconds. | 2018-03-23 14:58:06 Program path: C:\SierraChartAust\ | 2018-03-23 14:58:06 Data Files path: C:\SierraChartAust\Data\ | 2018-03-23 14:58:06 OS Version Number: 10.0 | 2018-03-23 14:58:06 Locale Setting: C | 2018-03-23 14:58:06 Checking for new symbol settings for service code interactive_brokers.trading | 2018-03-23 14:58:06 HTTPS connection to www.sierrachart.com:443 (4) | Creating socket. Using TLS 1.2. | 2018-03-23 14:58:06 HTTPS connection to www.sierrachart.com:443 (4) | Connecting to IP: 204.15.192.108. | 2018-03-23 14:58:06 Received 5 login tokens. | 2018-03-23 14:58:07 Symbol settings are up-to-date for interactive_brokers.trading | 2018-03-23 14:58:08 Interactive Brokers | Connecting to 127.0.0.1:7496 | 2018-03-23 14:58:10 Socket (5) | Creating socket. | 2018-03-23 14:58:10 Socket (5) | Connecting to IP: 127.0.0.1. | 2018-03-23 14:58:10 Interactive Brokers | Sending API sign: API | 2018-03-23 14:58:10 Interactive Brokers | Sending client version: v100..136. Waiting for acceptance. | 2018-03-23 14:58:10 HTTPS connection to www.sierrachart.com:443 (2) | Socket gracefully closed by remote side. | 2018-03-23 14:58:12 HTTPS connection to www.sierrachart.com:443 (2) | Initiating close of socket by core. | 2018-03-23 14:58:12 HTTPS connection to www.sierrachart.com:443 (2) | Received socket Close event. | 2018-03-23 14:58:12 HTTPS connection to www.sierrachart.com:443 (2) | Graceful close received or receive error. Shutdown complete. Closing socket now. | 2018-03-23 14:58:12 HTTPS connection to www.sierrachart.com:443 (2) | Closed. | 2018-03-23 14:58:12 HTTPS connection to www.sierrachart.com:443 (4) | Socket gracefully closed by remote side. | 2018-03-23 14:58:13 HTTPS connection to www.sierrachart.com:443 (4) | Received socket Close event. | 2018-03-23 14:58:13 HTTPS connection to www.sierrachart.com:443 (4) | Initiating close of socket by core. | 2018-03-23 14:58:13 HTTPS connection to www.sierrachart.com:443 (4) | Graceful close received or receive error. Shutdown complete. Closing socket now. | 2018-03-23 14:58:13 HTTPS connection to www.sierrachart.com:443 (4) | Closed. | 2018-03-23 14:58:13 Interactive Brokers | TWS server version: 136 | 2018-03-23 14:58:15 Interactive Brokers | TWS time: 20180323 13:58:14 AEST | 2018-03-23 14:58:15 Interactive Brokers | Connected. Waiting for account information. | 2018-03-23 14:58:15 Socket (5) | Socket gracefully closed by remote side. | 2018-03-23 14:58:15 Socket (5) | Received socket Close event. | 2018-03-23 14:58:15 Socket (5) | Initiating close of socket by core. | 2018-03-23 14:58:15 Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2018-03-23 14:58:15 Socket (5) | Performed shutdown. Windows error code 10054: An existing connection was forcibly closed by the remote host. | 2018-03-23 14:58:15 * Socket (5) | Graceful close received or receive error. Shutdown complete. Closing socket now. | 2018-03-23 14:58:15 Socket (5) | Closed. | 2018-03-23 14:58:15 Select 'File >> Disconnect' to prevent further connection attempts. | 2018-03-23 14:58:15 Interactive Brokers | Disconnected. | 2018-03-23 14:58:15 Will reconnect to the server in 3.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. | 2018-03-23 14:58:15 Interactive Brokers | Connecting to 127.0.0.1:7496 | 2018-03-23 14:58:18 Socket (6) | Creating socket. | 2018-03-23 14:58:18 Socket (6) | Connecting to IP: 127.0.0.1. | 2018-03-23 14:58:18 Interactive Brokers | Sending API sign: API | 2018-03-23 14:58:18 Interactive Brokers | Sending client version: v100..136. Waiting for acceptance. | 2018-03-23 14:58:18 Service connection timed out. Will disconnect and retry. | 2018-03-23 14:59:18 * Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2018-03-23 14:59:18 Select 'File >> Disconnect' to prevent further connection attempts. | 2018-03-23 14:59:18 Socket (6) | Initiating close of socket by core. | 2018-03-23 14:59:18 Interactive Brokers | Failed to connect to the data and trade server. | 2018-03-23 14:59:18 * Note: Is the Interactive Brokers TWS software running and is it enabled for socket clients? | 2018-03-23 14:59:18 * Socket (6) | Shutdown started. Waiting for graceful close. | 2018-03-23 14:59:18 Interactive Brokers | Disconnected. | 2018-03-23 14:59:18 Will reconnect to the server in 3.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. | 2018-03-23 14:59:18 Interactive Brokers | Connecting to 127.0.0.1:7496 | 2018-03-23 14:59:21 Socket (8) | Creating socket. | 2018-03-23 14:59:21 Socket (8) | Connecting to IP: 127.0.0.1. | 2018-03-23 14:59:21 Interactive Brokers | Sending API sign: API | 2018-03-23 14:59:21 Interactive Brokers | Sending client version: v100..136. Waiting for acceptance. | 2018-03-23 14:59:21 Interactive Brokers | TWS server version: 136 | 2018-03-23 14:59:30 Interactive Brokers | TWS time: 20180323 13:59:30 AEST | 2018-03-23 14:59:30 Interactive Brokers | Connected. Waiting for account information. | 2018-03-23 14:59:30 Socket (8) | Socket gracefully closed by remote side. | 2018-03-23 14:59:31 Socket (8) | Received socket Close event. | 2018-03-23 14:59:31 Socket (8) | Initiating close of socket by core. | 2018-03-23 14:59:31 Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2018-03-23 14:59:31 Select 'File >> Disconnect' to prevent further connection attempts. | 2018-03-23 14:59:31 Socket (8) | Performed shutdown. Windows error code 10054: An existing connection was forcibly closed by the remote host. | 2018-03-23 14:59:31 * Socket (8) | Graceful close received or receive error. Shutdown complete. Closing socket now. | 2018-03-23 14:59:31 Socket (8) | Closed. | 2018-03-23 14:59:31 Interactive Brokers | Disconnected. | 2018-03-23 14:59:31 Will reconnect to the server in 3.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. | 2018-03-23 14:59:31 Socket (6) | Socket gracefully closed by remote side. | 2018-03-23 14:59:33 Socket (6) | Closed. | 2018-03-23 14:59:33 Interactive Brokers | Connecting to 127.0.0.1:7496 | 2018-03-23 14:59:34 Socket (9) | Creating socket. | 2018-03-23 14:59:34 Socket (9) | Connecting to IP: 127.0.0.1. | 2018-03-23 14:59:34 Interactive Brokers | Sending API sign: API | 2018-03-23 14:59:34 Interactive Brokers | Sending client version: v100..136. Waiting for acceptance. | 2018-03-23 14:59:34 |