Login Page - Create Account

Support Board


Date/Time: Fri, 10 May 2024 17:08:16 +0000



Post From: Implied Spreads

[2018-02-20 17:15:43]
Sierra Chart Engineering - Posts: 104368
Most likely this had to do with the tick size setting not being preset for the symbol. We only recently found out that the definition feed from Open Feed is not providing the tick size for symbols. So for the spreads they were not set correctly. We have set it correctly for this particular symbol.

Follow the instructions here to update the Symbol Settings:
Global Symbol Settings: Update Global Symbol Settings
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2018-02-20 17:16:43