Support Board

Date/Time: Sat, 11 May 2024 07:51:56 +0000

Post From: Order rejected

[2018-02-19 17:38:27] Link To Thread - Link To Post [Go To First Post]
patrader - Posts: 92
Trading CTS low cost connection with Wedbush, SierraChart datafeed. This morning the four NYMEX symbols I follow (CL, HO, RB, NG) are acting up. Attempted 1-lot orders on my live account are being rejected. Checked with Wedbush and they do not see any rejections. All is fine with my other symbols. The error message I get in the Trade Service Log is: CTS Trading Wedbush - DTC order update (Order reject). Info: CTS order update (Rejected). Info: Incomplete instruction details. Internal Order ID: 2414. Service Order ID: 8933. Symbol: CL.20180400.CME_NY \| 2018-02-19 12:30:36 * Can you advise?