Support Board
Date/Time: Fri, 31 Oct 2025 00:36:14 +0000
Post From: new version can't connect BitMex
| [2018-02-02 20:55:34] | 
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| There cannot be any problems connecting to BitMEX. And the log does not show that. It only shows a Symbol Settings issue and that is now resolved. Follow the instructions here to update the Symbol Settings: Global Symbol Settings: Update Global Symbol Settings Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing | 
