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Date/Time: Tue, 07 May 2024 18:12:17 +0000



Post From: Keep getting disconnected - not sure what it is - PLEASE HELP

[2018-02-02 17:28:45]
Sierra Chart Engineering - Posts: 104368
There is no problem on the Sierra Chart side. This is the information we have about this:
CQG Trading Platform Service: Frequent Server Disconnections when Using CQG

You would not need to do anything with your Chartbooks unless they are creating high CPU usage, and therefore freezing Sierra Chart for an extended time. In this case, refer to help topic 30:
Http://www.sierrachart.com/index.php?page=doc/helpdetails30.html
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2018-02-07 00:54:15