Support Board
Date/Time: Sun, 11 May 2025 02:31:42 +0000
Post From: No live data, problems since installing new software version.
| [2018-02-02 17:19:37] |
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Nothing we can do from our side. This is what we see: Rithmic Trading | Message from server: Server Alert: Market Data Connection - Heartbeat has been quiet for 59.666 seconds. | 2018-02-02 09:06:14 Refer to help topic 1: Http://www.sierrachart.com/index.php?page=doc/helpdetails1.html Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |