Support Board
Date/Time: Fri, 31 Oct 2025 00:36:24 +0000
Post From: Demo Account Testing with Gain Capital AKA Forex.com AKA Futuresonline.com
| [2018-01-31 05:12:29] |
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This is very very strange. We have not seen this before. First of all, the text you see after "Text:" is from the Gain Capital system. Is the "Unknown Account" different than what you have selected on the Trade Window: Basic Trading and the Trade Window: Main/C >> Trade Account (Selecting Trade Account for Chart / Trade DOM) If so, then Gain Capital needs to resolve this. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |