Support Board
Date/Time: Fri, 31 Oct 2025 00:29:07 +0000
Post From: Demo Account Testing with Gain Capital AKA Forex.com AKA Futuresonline.com
| [2018-01-31 03:40:55] |
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The account ID they provided does not match the account number in the error message; so something is getting crossed. Yes we see that.The problem is you have enabled this functionality which needs to be disabled: https://www.sierrachart.com/index.php?page=doc/GAINCapitalOECTrader.php#DisablingUseOfAccountAllocationForOrders Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |