Support Board

Date/Time: Wed, 08 May 2024 15:10:49 +0000

Post From: BitMex connectivity issues and questions

[2018-01-29 05:56:43] Link To Thread - Link To Post [Go To First Post]
Sierra Chart Engineering - Posts: 104368
The first one is an error on the BitMEX side. You do need to contact them about that. Order cancellation failed \| BitMEX order update (Order cancel reject). Info: Order cancellation failed \| Still awaiting acknowledgment of new order. Unable to cancel order. This indicates the BitMEX server was nonresponsive for the new order. We cannot cancel an order that we do not even know the order ID of. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, change to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2018-01-29 05:57:04