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Date/Time: Fri, 29 Mar 2024 04:51:50 +0000



Post From: I keep getting disconnected

[2018-01-25 23:20:44]
Sierra Chart Engineering - Posts: 104368
There are two things that we have done that potentially could help.

These are both in the latest prerelease 1693:

-Automatic reconnecting in the background when using the CQG FIX Trading service. Although if the connection is being lost to the CQG web API which is used for market data, a full reconnect will still occur. But you do not have to use the CQG Web API for market data and can use the Sierra Chart Exchange Data Feed instead:
Sierra Chart Exchange Data Feed

In this case you will need to set Global Settings >> Data/Trade Service Settings >> Service Setting >> Connect to Market Data Server to False.


-Increased the incoming socket level buffer size to 1 MB from 256 kB. This is not really likely to change anything though.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing