Login Page - Create Account

Support Board


Date/Time: Tue, 07 May 2024 20:57:20 +0000



Post From: Please advise problem and way to correct

[2018-01-24 09:50:09]
Sierra Chart Engineering - Posts: 104368

c_SimpleXMLDocument::ReadFromMemory error: invalid closing tag name | 2018-01-24 03:09:34 *
TD Ameritrade | OnAsyncHTTP2RequestFinished did not process RequestID 1071. | 2018-01-24 03:09:34

Warning: Caught an exception during the processing of a timer event. Source: c_MarketDataManager::m_UpdateDepthDataSubscriptionsTimer | 2018-01-24 04:10:37 *
Warning: Caught an exception during the processing of a timer event. Source: c_MarketDataManager::m_UpdateDepthDataSubscriptionsTimer | 2018-01-24 04:10:42 *
File >> Disconnect selected. | 2018-01-24 04:10:44
Caught an unhandled exception in c_MainMDIWindow::WindowProc. Message: 273, wParam: 32786, lParam: 0 | 2018-01-24 04:10:44 *
All of the above messages are very unusual. The first thing that you must do is restart Sierra Chart. If you have a lot of charts open, then spread the charts among at least two instances of Sierra Chart. Refer to:
Using DTC Server for Data and Trading in Another Sierra Chart Instance
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing