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Date/Time: Wed, 08 May 2024 12:38:29 +0000



Post From: BitMex connectivity issues and questions

[2018-01-24 07:42:51]
Sierra Chart Engineering - Posts: 104368
1. They are not normal, and not expected. It is done only for emergency reasons. The trading activity on BitMEX is extremely high and unusual and was causing a serious memory problem. We have never seen anything like this before. Also, because of 24-hour trading we simply have no chance to ever do this during downtime like we have in traditional markets.


3. We just reread what you wrote. Now we understand the nature of this. Since it is an invalid username and password error, that is the reason probably why there is not a retry. We will implement a solution for this now.

Now we understand the basis of of all of these questions. We are implementing solutions now.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
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Date Time Of Last Edit: 2018-01-24 11:01:12