Support Board

Date/Time: Wed, 08 May 2024 20:59:41 +0000

Post From: BitMex connectivity issues and questions

[2018-01-24 05:54:13] Link To Thread - Link To Post [Go To First Post]
Sierra Chart Engineering - Posts: 104368
1. When there is a software update or a software restart which was done yesterday and once prior because of a memory related issue which has been resolved. Further steps are being taken related to that to prevent this. And longer-term, more work will be done to provide redundancy. 2. Yes this does make sense because it takes time, about 5-15 seconds or so to discover the available trading accounts from BitMEX and allow the connections again. 3. No. We are looking into this. 4. Yes we know exactly why these occur as described above. 5. No need to do this. That accomplishes nothing. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, change to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2018-01-24 07:45:16