Support Board

Date/Time: Wed, 08 May 2024 08:26:36 +0000

Post From: BitMex connectivity issues and questions

[2018-01-24 05:26:23] Link To Thread - Link To Post [Go To First Post]
onnb - Posts: 661
I have SC running connected to BitMex from a VPS (live trading using bitmextrade) Summary I noticed that sometimes SC loses connection and has a hard time recovering It looks like the server is closing the connection I have the message log with the disconnections. This happened more than once. I have had similar connectivity issues from two separate computers. 1. My first question is does the bitmex server SC is connected to close the socket every once in a while? (from the log that would be bitmextrade.sierrachart.com?) I see this message "DTC Client socket (6) \| Socket gracefully closed by remote side. \| 2018-01-23 04:40:33" and its not clear why 2. After 1-2 reconnect attempts, I see this in the log: "BitMEX \| Connection error: Username or Password is incorrect. \| 2018-01-23 04:41:11" That can't be right. Later I connect manually with the same user/pw and it connects ok 3. After 2-3 retries, SC stops attempting to connect again - is that expected? 4. In general, have you heard of issues keeping this connection running for days/weeks at a time? 5. Would it make sense to disconnect and reconnect once every X hours? Can that be done from ACSIL?