Support Board

Date/Time: Tue, 07 May 2024 21:06:06 +0000

Post From: Rithmic live datefeed

[2018-01-17 15:14:54] Link To Thread - Link To Post [Go To First Post]
Sierra Chart Engineering - Posts: 104368
First we want to make a correction that our response previously about the delay was not correct. We gave the wrong link. We should have linked to this help topic: http://www.sierrachart.com/index.php?page=doc/helpdetails4.html However, based upon this Message Log, this is not relevant to the problem. You have a connectivity problem at times to Rithmic. We see Rithmic has a paper trading server in Singapore and that is what you should be using. We will set up the connection details for this. Check back with us tomorrow on this. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, change to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2018-01-17 15:15:13