Support Board
Date/Time: Tue, 01 Jul 2025 08:38:05 +0000
Post From: Connection issue lately
| [2018-01-12 19:24:56] |
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Due to a server related issue the server was restarted during the CME maintenance period. And we also needed to do 2 restarts subsequently in the evening until we determined what the underlying issue was. This only occurred on 2017-01-11. This is a rare event. The underlying cause of the problem was resolved. Also your Message Log was too long and covered many days and did not have anything for 2017-01-11. It has been deleted due to the length. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2018-01-12 19:25:30
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