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Date/Time: Sat, 27 Apr 2024 04:20:37 +0000



Post From: Changes in Sierra Chart Support Policy

[2018-01-11 02:23:56]
Sierra Chart Engineering - Posts: 104368
There are major items that we are going to be undertaking in the next few months, and in the coming days, which are going be beneficial to our user base in order for Sierra Chart to be a more complete product and easier for us to support and for users to use.

So while it may seem odd, with some of the statements about willing to lose a little business , which we would rather not, over our new support policy, our objective here is to increase business by many multiple times with the new development we are doing. And create the very best trading platform which is easy to use and a full complete solution both front and back end where we are able to manage any problems that arise as much as possible. And where you the trader are empowered.

Do you think we are happy, when someone is using Rithmic and runs into a permission denied/os error and we cannot help them. Or they are using Interactive Brokers and their positions do not show up, and we cannot help them. This is the kind of nonsense, we are going to overcome.

Also for those of you are using Top Step trader, MES Capital, One Up Trader, other smaller trading evaluators, we are going to provide a full solution that is going to bypass CTS, CQG and Rithmic. And we are going to get that out by summer. Now whether any of these decide to use it or not, we do not know, but we are rather certain, that it is going to be gradually adopted by someone and catch on. It is going to be a full complete reliable integrated solution.

We do think the ultimate future of trading is going to be a decentralized model covering the globe based upon sound currency systems (not this Bitcoin/blockchain nonsense). Oh goodness, Sierra Chart says that blockchain is nonsense. Yes we are. There is a better model which gradually you will find out about.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2018-01-12 02:50:34