Support Board
Date/Time: Sun, 11 May 2025 21:24:50 +0000
Post From: Charts not short correct data
| [2018-01-06 02:32:57] |
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First, we do not know what the precise issue is because that was not clearly communicated. We are not going to struggle to look at a chart image and try to figure that out. You need to communicate that in such way, that we will recognize it in 10 seconds. If you want to post a chart image we will only accept that if you follow the method here: https://www.sierrachart.com/index.php?page=PostingInformation.php#Image But in the case of Interactive Brokers, this is really beside the point. There is this section on the interactive Brokers page titled Market Data Problems which we linked to above: Interactive Brokers Trading Service: Interactive Brokers Market Data Problems What does that tell you? Also refer to help topic 43: http://www.sierrachart.com/index.php?page=doc/helpdetails43.html Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2018-01-06 02:35:58
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