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Date/Time: Thu, 25 Apr 2024 14:10:03 +0000



Post From: I keep getting disconnected

[2018-01-05 20:10:06]
Sierra Chart Engineering - Posts: 104368
In our experience with CQG on these issues, we have little hope there is going to be anything helpful or a resolution. But we will see.

The very best connectivity will be achieved by using Sierra Chart with the CTS low-cost connection model:
https://www.sierrachart.com/index.php?page=doc/CTS_T4.php#SetupInstructionsForAdvancedLowCostConnectionModel

Consider using that if you have ongoing problems.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2018-01-05 20:10:56